Make sentences about the video with the words/phrases below.
1.The customer says the parrot is dead but the pet shopkeeper says that the parrot is just resting.
stunned pushing out the daisies
passed on expired and gone to meet it's maker deceased
pining for the fields kipping on its back tired and shagged out
Watch the video again and answer these question
1. What does the customer say and do to try and wake up the parrot?
2. Why can't the parrot move off its perch?
3. What does the customer say is the only way to get anything done in this country?
4. What does the pet shop worker offer the customer instead of a parrot?
5. What does the pet shop worker say he wanted to be?
Role play- customer complaints
- Write a conversation between a customer and a shop assistant.
2. A customer wants to return a pair of shoes because they do not fit.
3. A customer wants to cancel a ticket for a train journey.